Cancellations & refunds
Last updated 24 September 2026
Cancelling
Open your account page and choose Manage billing, then cancel. You won't be charged again, and Pro stays active until the end of the period you've already paid for.
Refunds
- We don't refund the unused part of a period after you cancel, except where the law requires it.
- If you were charged by mistake, charged after cancelling, or the service was unavailable for a long stretch, email us within 14 days and we'll put it right.
- Your rights under the Australian Consumer Law, including refunds for a major failure, are not affected by this policy.